Any opened items which are wrapped in heat seal packaging or used products are non refundable. Once a seal is opened or broken on an item this is also non refundable.
If you receive an order from us which is wrong or you're not happy with please email us and we can send you a returns form and resolve your order.
Any orders which are damaged upon arrival can be returned and we can send you out a new order.
Each item is handmade to order and will be unique, colours or designs may vary slightly and will not always be exactly as pictured.